Our field service engineers are trained to the very highest standard by the manufacturers whose equipment we support, and we enjoy an excellent reputation in the industry through our commitment to forging and nurturing close relationships with our clients. The team has more than a hundred years’ experience in dealing with medical / scientific devices & associated personnel.
We recognize the need for absolute confidentiality when acting as third party service agents. To this end, we are prepared to sign legally binding confidentiality agreements which will protect the interests of our clients, Independent references for any of our services, products or personnel are available on request.
Ongoing maintenance can ensure a small glitch in your system doesn’t grow into a major malfunction. We offer complete maintenance packages to cover all the requirements of the relevant authorities; including preventative maintenance schedules and accreditation advice and support. We also offer 24 hour emergency support repairs for after-hours breakdowns. All maintenance and repair work is performed to meet Australian standards and manufacturer recommendations
We understand that our customers depend upon the reliability of their front-line equipment to provide cost effective information for diagnosis and analysis. To this end, we ensure that all malfunctions are rectified with speed and efficiency. Planned preventative maintenance is carried out at specified intervals and precisely in line with manufacturer’s specifications.
We take pride in providing the highest quality service to our customers. Our engineering staff is versatile & experienced personnel who have been working together as a team since we started. They have more than a hundred years’ experience in dealing with bio medical products & personnel for a wide range of applications. Each member has a specific area of expertise and they are well respected within their fields.
Zatus ensures that all products is delivered on schedule and coordinated with the site manager and contractors. We provide supervision, equipment, and all the necessary permits to proceed quickly and safely. And we verify the product against your order with a commitment to clean, repair, or replace damaged product
Whether you are looking for an independent service provider to maintain your products or considering the outsourcing of your own in-house technical service function, Zatus Medical is ready to assist you.
We provide a complete range of planning aids and checklists, which will enable your company to review and plan a service programmer by:
Zatus Medical has the expertise to provide professional advice and consultation throughout the process so that you are able to make the best decision for your business based upon all the relevant information.
Zatus Medical provides customer services, administration and accounting facilities for third party companies using the personnel and infrastructure of our Head Office in Weisbaden, Germany.
We provide year round routine preventative maintenance services to a wide range of customers from large hospitals to small medical practices. We use the finest equipment and offer routine maintenance and servicing for all of your needs. Our technicians will ensure you have the right medical equipment that runs perfectly